Frequently Asked Questions

Your Go-To Guide for Popular Questions

  1. If I have enrichment data only for part of the chargebacks that require enrichment - is it OK to provide data only for them?
    1. Yes, any data is better than none.
    2. You can always send the rest of the data when you have it
  2. How will I know which additional data is required by Justt?
    1. In the get chargeback list you can add the status filtring for need_response
  3. I only sometimes have all the additional data for every chargeback. Can I pass on only the data I have in my possession per chargeback?
    1. Yes, you can send what data you have any data is better than none.
    2. You can always send the rest of the data when you have it