Enrichment Data Points For The Ticketing Industry

High Priority Data Points

These data points have a high impact on recovery rates in the ticketing industry

• Event schedule (Start Date, End Date, Reschedule Date - If the event/booking was rescheduled, this will contain the new date)
• Event Cancellation (Postponement Date - When were ticket holders notified that the event was cancelled/postponed, Postponement Reason - if the event was Cancelled/ Postpone, what was the reason for the cancellation/postponement)
• Tickets Information (Tickets Transferability - Can the ticket be transferred from one person to another, First Name, Last Name, Ticket number, The level of the protection/add-ons, The price of the protection/add-on, tickets resold - was the ticket resold?, ticket transferability - Can the ticket be transferred from one person to another?)
• Usage (usage date\time, An evidence from the merchant that showed that the cardholder used the product/service after the cancellation date)
• Venue Information (venue title, venue address)

Lower Priority Data Points

These data points have a moderate impact on recovery rates in the ticketing industry

• Age Restriction (if the event/ booking has an age limit/restriction)
• Tickets (Section, Row, Seats)