Braintree

To ensure an accurate ROI analysis, Justt requires your chargeback data exactly as received from the PSP. The required data for a full analysis should be provided in a CSV file containing the following parameters:

Parameter NameColumn Name in FileDefinitionImportance
Chargeback ID / Case IDDispute IDUnique identifier for the chargeback case assigned by the PSP.Critical
Chargeback Amount (aka Dispute Amount)Amount DisputedThe amount of the chargeback.Critical
Chargeback CurrencyCurrency ISO CodeThe currency of the chargeback amount.Critical
Lifecycle StageKindThe current life cycle stage of the chargeback.Critical
StatusStatusThe PSP status of the chargeback
Posting DateReceived DateThe date the chargeback was postedCritical
Reason Code DescriptionReasonThe card scheme reason code description assigned to the chargebackCritical
Transaction TimestampTransaction DateThe date the transaction was processed.Critical
ARN/Transaction IDTransaction IDThe transaction identifierCritical

How to get them?

Login to BRAINTREE using your credentials:

[<https://www.braintreegateway.com/login/](https://www.braintreegateway.com/login/)


Step 1: Select DISPUTES


Step 2: Select ALL for Status

Step 3: Select ALL for Kind

Step 4: Select REPORT to continue to the next step


Step 5: Select CUSTOM

Step 6: Select DATE RANGE that encompasses one 1 full year

Step 7: Select DOWNLOAD DISPUTE REPORT (csv)


That’s it! 👏

Please send the downloaded file to your Justt POC