Stripe

To enable Justt to process and manage your chargebacks, please integrate your Stripe account with Justt by following these steps. Once you get the required keys, insert them in the right place at the Integrations Page (CustomerHub) and complete your PSP connection.

Integration Options

Justt supports two integration modes with Stripe. Choose the one that fits your needs:

ModeWhat it enablesWhat you need to provide
API Key onlyChargeback submission, Accept & Refund actionsAPI Key
API Key + WebhookAll of the above, plus real-time transaction data enrichmentAPI Key + Webhook Signing Secret
⚠️

Important: The API Key is required for all integrations. Justt uses it to submit chargebacks and perform Accept/Refund actions on your behalf. The Webhook is optional but recommended — it allows Justt to receive transaction data automatically.

📌 Note: Webhook support currently covers transactions only.


Part 1: API Key (Required)

Step 1: Go to https://dashboard.stripe.com/login and sign in to your Stripe account.

Step 2: Go to the Developers section

Click the Developers button in the top right of the dashboard.

Step 3: Click on API Keys

In the Developers section, click on API keys in the top navigation.

Step 4: Create a restricted key

Under "Restricted keys", click + Create restricted key.

Step 5: Select "Building your own integration"

When prompted "How will you be using this API key?", select "Building your own integration""You're using this key in a project you're building." — then click Continue.

Step 6: Write Justt in the Key name

On the "Create restricted API key" page, enter Justt in the Key name field.

Step 7: Select the relevant permissions

Set the following permissions:

  1. Charges → Read
  2. Customers → Read
  3. Files → Write
  4. PaymentIntents → Read
  5. PaymentMethods → Read
  6. Invoices → Read
  7. Subscriptions → Read
  8. Disputes → Write (under All core resources)
    ⚠️

    Disputes appear in 2 different locations — make sure to check the one under All core resources

  9. Reviews (under Radar) → Read

Step 8: Create a key

Scroll to the bottom and click Create key.

Step 9: Copy the key

Your new API key will be displayed. Copy it now — you won't be able to see it again.

Step 10: Press done

Click Done to close the dialog.

Step 11: Paste the API Key in the Justt CustomerHub

Go to the Integrations Page in the Justt CustomerHub and paste the API key into the Stripe API Key field.


Part 2: Webhook (Optional — Recommended)

Setting up a webhook allows Justt to automatically receive real-time transaction data from Stripe, improving the quality of chargeback submissions. Skip this section if you chose API Key only.

📌

Note: Webhook support currently covers transactions only.

Step 12: Go to Developers → Webhooks

In the Stripe Dashboard, click the Developers button (top right). In the left navigation under the Workbench section, click Webhooks.

Step 13: Click "+ Add destination"

On the Webhooks page, click the + Add destination button in the top right corner.

Step 14: Select "Webhook endpoint" as destination type

On the "Choose where you want to send events" screen, select Webhook endpoint"Send webhook events to a hosted endpoint" — then click Continue.

Step 15: Configure the event

  • Under Events from, select Your account ("Receive events from resources in this account")
  • Under Events, search for charge.succeeded and select it

Only the charge.succeeded event is required.

Step 16: Configure the destination

Fill in the form:

  • Destination name: Enter any helpful name (e.g. Justt)
  • Endpoint URL: Paste the Justt webhook URL provided by your Justt POC
  • Description: Optional

Your configuration summary should show:

  • Events from: Your account
  • Payload style: Snapshot
  • API version: 2020-08-27
  • Listening to: charge.succeeded

Click Add destination to save.

Step 17: Copy the Webhook Signing Secret

After saving, click on your newly created webhook destination. Reveal and copy the Signing secret (starts with whsec_...).

Step 18: Paste the Webhook Signing Secret in the Justt CustomerHub

Go back to the Integrations Page in the Justt CustomerHub and paste the Signing Secret into the Stripe Webhook Secret field.


That's it! 👏

The confirmation email is now sent to the Justt team. Please let your Justt POC know that you completed the enrollment so they will move on to the next step in the integration process.