Ebanx
To ensure an accurate ROI analysis, Justt requires your chargeback data exactly as received from the PSP. The required data for a full analysis should be provided in a CSV file containing the following parameters:
| Parameter Name | Column Name in File | Definition | Importance |
|---|---|---|---|
| Chargeback ID / Case ID | PMT Hash | Unique identifier for the chargeback case assigned by the PSP. | Critical |
| Chargeback Amount (aka Dispute Amount) | Amount Chargeback | The amount of the chargeback. | Critical |
| Chargeback Currency | Currency Chargeback | The currency of the chargeback amount. | |
| Posting Date | Chargeback Date | The date the chargeback was posted | Critical |
| Reason Code | Chargeback Code | The card scheme reason code assigned to the chargeback | Critical |
| Reason Code Description | Description | The card scheme reason code description assigned to the chargeback | Critical |
| Status (use Raw PSP status) | Dispute's Status | The status of the chargeback. | Critical |
| Transaction Timestamp | PMT Confirm Date | The date the transaction was processed. | Critical |
| ARN/Transaction ID | PMT Hash | The transaction identifier | Critical |
| Card Scheme | Credit Card Brand | The name of the card scheme. | Critical |
| Country | Country | Country | Optional |
How to get them?
Step 1: Sign in to your Ebanx account
Step 2: Click on Reports -> Chargeback Disputes -> Choose a 12 month period -> Click on all the countries
Step 3: Click on Generate Report
Step 4: You will receive the file by email and you can download it from the email.
That’s it! 👏
Please send the downloaded file to your Justt POC
Updated 1 day ago