Parameter Name	Column Name in File	Definition	Importance
Chargeback ID / Case ID	Acquirer Reference	Unique identifier for the chargeback case assigned by the PSP.	Critical
Chargeback Amount (aka Dispute Amount)	Settled Amount	The amount of the chargeback	Critical
Chargeback Currency	Settled Currency	The currency of the chargeback	Critical
Lifecycle Stage	Journal Type	The current life cycle stage	Critical
Status	Journal Type	The PSP status of the chargeback.	Critical
Posting Date	Chargeback Date	The date the chargeback was posted	Critical
Reason Code	Chargeback Code	The card scheme reason code assigned to the chargeback	Critical
Reason Code Description	Chargeback Description	The card scheme reason code description assigned to the chargeback	Critical
Transaction Timestamp	Authorisation Date	The date the transaction was processed.	Critical
Transaction ID	Order Code	The transaction identifier	Critical
Card Scheme	Payment Method	The name of the card scheme.	Optional

How to get them?

Step 1: Sign in to your Cpanel account in Worldpay- MAI

<https://worldpay.https://secure.worldpay.com/sso/public/auth/login.html?serviceIdentifier=merchantadmin&maiversion=version2

Step 2: Choose your merchant code

Step 3: On the menu on the left go to “REPORTS” → “Chargebacks”→ “Extended Chargeback Report (new) - EXTCHBCKNEW”

Step 4: 1. Add % in the merchant code filter.

             2. Select "From Date" - "Until Date" (maximum date range: 31 days).

Please download each month separately. We recommend changing the file name to indicate the relevant month.
3. Choose the "Format"- "Format Choose Comma separated text".
4. Click Open in a New Window (this will show that it is working, and the new window will close when finished).
5. Click Generate.

Step 5: Repeat the process for the relevant months. I

That’s it! 👏

Please send the downloaded file to your Justt POC